Superbuy (superbuy.com) is a long-established one-stop buying agent and parcel-forwarding platform for overseas shoppers, operating since 2012. Its headline perk is a lifetime waiver of basic purchasing-agent fees. It buys from Taobao, Tmall, JD, 1688, Weidian and other Chinese marketplaces, offers free warehouse inspection with item photos, and provides 90 days of free storage. Buyers can consolidate multiple parcels and request reinforced packaging to lower international shipping costs. Hundreds of shipping routes cover more than 200 countries and regions, with bilingual support and multi-currency payment options.
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Om Superbuy
Founded in 2012, Superbuy pioneered the reverse cross-border shopping model: a one-stop Chinese buying agent and international shipping platform for customers outside China. It buys from domestic marketplaces such as Taobao, Tmall, JD, 1688, Weidian and Xianyu on a buyer's behalf, receives the goods at its own warehouse, inspects them, and forwards them abroad.The Superbuy Spreadsheet is a companion product-search tool built for international buyers, holding a large database of product listings so users can search, filter and compare domestic sources before ordering. The platform's core advantages are a lifetime waiver of basic purchasing fees, free in-house quality inspection with photos on arrival, and 90 days of free storage. Buyers can consolidate several parcels and pay for reinforced packaging to reduce international shipping costs.
Superbuy advertises more than 100 shipping lines covering over 200 countries and regions with published pricing, plus bilingual customer service, multi-currency payment and an end-to-end chain from procurement and inspection to warehousing and international delivery. Superbuy is operated by DOT Technology Hong Kong Limited (Registration No. 72396324).
- Det som fungerar bra
Pioneer of the agent model with 14 years of continuous operation and stable finances
Lifetime waiver of basic purchasing-agent service fees
Reasonable, consistently quoted exchange rate
Wide payment coverage including Wise, cards, Alipay, WeChat Pay and Bitcoin
Free in-house inspection with item photos and 90 days of free warehouse storage
Consolidation and reinforced packaging to reduce international shipping cost
100+ shipping lines serving 200+ countries and regions
Bilingual customer support and multi-currency payment
- Det du bör kontrollera
Payment fees vary sharply by method: published rates run from a −3.13% adjustment on Wise bank transfers to +3.94% on credit card and Apple Pay, and several local wallets add their own conversion spread.
Some top-up methods are region-locked — MyBank was listed for Italian cards only — so not every option on the list is available to every buyer.
Optional handling such as shoe-box removal, tag removal and power-on testing makes an item non-returnable, so choose those add-ons deliberately.
Storage is free for 90 days and can be extended at roughly $1.61 per item per month; after 180 days items are treated as abandoned.
International postage is prepaid as a deposit against estimated weight, with any difference refunded to your Superbuy balance after packing.
Value-added service prices and payment fees change; confirm the live figure at checkout rather than relying on any published list.
Is Superbuy legit?
Superbuy is a legitimate, long-running service rather than a lookalike clone. It has operated for around 14 years and is one of the earliest reverse cross-border shopping platforms in China, run by DOT Technology Hong Kong Limited (Registration No. 72396324). Public traffic data cited by the platform puts it above 2.6 million monthly visits, placing it among the industry leaders, and it is most popular in the United States, the United Kingdom, Canada, Australia and France. Its own systems are backed by a published service fee page, an after-sales policy and bilingual support reachable at [email protected] or +86 19986924711. As with any agent, the sensible check is to confirm current fees and shipping options inside the platform before you commit a large order.Where Superbuy is popular
Traffic data indicates Superbuy's largest audiences are in the United States, the United Kingdom, Canada, Australia and France. Its shipping network advertises more than 100 routes covering over 200 countries and regions, and the platform advertises a 14-year operating history with support staffed 9/7 (09:00–18:00 Beijing time).Payment methods and transaction fees
Superbuy accepts a broader set of payment methods than most agents we track: credit and debit cards, Wise, UnionPay, bank transfer, Alipay, WeChat Pay and Bitcoin. Top-up fees differ substantially by method, and the figures below were the ones published in September 2026 — always confirm them on the live checkout screen.Zero-fee options: Alipay and WeChat Pay top-ups carry no service fee, though funds can take 1–60 minutes to credit. WeChat Pay supports debit and credit cards from major Chinese banks.
Negative and low-cost options: Wise bank transfers are listed with a −3.13% adjustment, and a bank transfer can be the cheapest way to fund a large order. Credit card and Apple Pay carry +3.94%.
Regional wallets and local bank rails: MyBank (1.5% + €0.22, Italian cards only at the time of writing), Kakao Pay (2.7% + $0.30), GCash (2.7% + $0.30), PromptPay (2.5% + 15 THB), Turkish bank card (3.8%), PayID (2.9% + $0.30), PIX (2% + $0.05), Trustly (3% + $0.40), iDEAL (2% + €0.30), EPS (2% + €0.30), PayU (2% + €0.30), MB WAY (1.5% + €0.15), Bancontact (0.5% + €0.30), BLIK (2% + 0.7 PLN), BANCOMAT Pay (1% + €0.10), DANA (2.50%), PayNow (1.50%), Touch 'n Go eWallet (2.50%), Mercado Pago Mexico (3.50%) and GrabPay Malaysia (2.5%).
Conversion costs are separate: with most foreign-currency wallets the buyer carries the currency conversion fee charged by that provider, so a 2% top-up fee can cost more in practice on a non-local card.
Value-added services and their fees
Superbuy charges separately for handling beyond the free basics, with prices published in US dollars (as of September 2026). Returns and exchanges are free for the first one or two requests per month and then billed on a sliding scale, from about $0.80 per return between two and five monthly requests up to $3.23 per return at ten or more. Standard add-ons include detailed inspection ($0.88 per item), second inspection ($1.00), trimming loose threads ($0.80), tag removal ($0.48), product video ($3.23), live model try-on photos ($4.84), ironing ($3.23), power-on testing for electronics ($1.93) and extended storage ($1.61 per month).Packing upgrades are quoted per item, per parcel or by weight: bubble-column packaging ($0.80), cowhide bubble bags ($0.50 per parcel), EPE foam ($0.64 per item), dust bags ($0.64), moisture-proof bags ($0.96 per parcel), stretch film ($0.64/kg up to $3.23), corner protectors ($0.80/kg up to $4.03), custom packaging ($0.80 plus materials), vacuum compression bags ($2.74 each) and wooden crate reinforcement ($40.38 each). Priority handling is $1.61 for up to ten order items, with $0.08 per additional item, and priority receiving is $0.80.
The practical caution: once you approve shoe-box removal, tag removal or power-on testing, the item can no longer be returned. If you may need to send something back, keep the original packaging and skip those services.
Shipping, consolidation and membership
International postage is charged as a deposit against estimated weight at the moment you submit a parcel; once the parcel is packed and weighed, any overpayment is refunded to your Superbuy account balance. Because carriers bill on a mix of volumetric and actual weight, filling spare space in a parcel with light items rarely increases the cost — that is the main reason experienced buyers consolidate rather than ship single items.Superbuy lists 100+ shipping lines worldwide and offers route filtering at checkout, so restricted goods such as batteries or liquids are only matched to lines that accept them. Confirmed deliveries earn credit toward future shipping. Superbuy Prime is a paid membership that takes 20% off international shipping year-round, and the loyalty points system can also be redeemed for coupons, with 100 points equal to 1 CNY. Note that international carriage is performed by third-party carriers, so transit times, customs treatment and duties sit outside Superbuy's control even though it handles after-sales claims.
Så använder du Superbuy
01Step 1 — Pick products from the spreadsheet | Superbuy's product listings are largely built on reviews shared by real buyers on YouTube and Reddit; since its 2012 launch the platform has focused on reputation and steady service rather than heavy marketing. Open the Superbuy spreadsheet, search or filter for the items you want, then copy the product links. Paste them into Superbuy to reach the purchasing page. |
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02Step 2 — Submit the order and pay | Submit the order and choose a top-up method. Payment fees differ by method, so compare before you fund the account — published rates range from a −3.13% adjustment on Wise bank transfers to +3.94% on credit card and Apple Pay, and many local wallets add a percentage plus a fixed charge. Loyalty points can be redeemed for coupons or applied as a discount, with 100 points worth 1 CNY. |
03Step 3 — Inspection, storage and extras | Once payment clears, Superbuy buys the item from the seller you specified. When it reaches the warehouse you get three free QC photos and 90 days of free storage. Use that window to keep ordering, then consolidate. Value-added services include shoe-box removal, thread trimming, tag removal, try-on photos, QC video, ironing and power-on testing for electronics — note that box, tag and power-on services make an item non-returnable. |
04Step 4 — Consolidate and ship out | Combine warehouse items into one parcel and compare shipping lines before committing. Postage is prepaid as a deposit based on estimated weight; if the actual cost is lower, the difference is refunded to your Superbuy account. Cost is driven by volume and weight, so adding light everyday items such as socks, underwear or phone cases to a parcel can be very cost-effective. |
Guide till inköpsagenten
The Superbuy Spreadsheet is a product search tool that complements the Superbuy agent platform. It is built for international buyers who want to quickly discover and filter product sources from Chinese e-commerce sites without repeatedly searching by hand.Core features
Product search and filtering: enter keywords to pull back a large set of domestic product data, then narrow it by category and price range to find what you actually want.
Product information summary: product links, images, prices and store information are shown in a table, so options can be compared side by side.
One-click import into Superbuy: once a product looks right, copy its link and paste it into the Superbuy order box to place a purchase request, moving straight from discovery to ordering.
How to use it
Open the Superbuy Spreadsheet tool and enter keywords for the products you are looking for. Use the filters to adjust price and category, then browse the returned list. Compare the details, pick your targets and copy the product links. Paste those links into Superbuy to submit a purchasing order, and continue with inspection, warehousing and consolidated shipping.
Two cautions. First, the spreadsheet is a community-style link list, so a row may point to a listing that has since changed or sold out — always confirm the live listing and variant before ordering. Second, the spreadsheet is a discovery and comparison aid, not a price guarantee: the figure that actually bills you is the one Superbuy shows at checkout, after any exchange-rate and payment fees.